Privacy Policy.

Effective Date: 12.01.2024

Introduction
Scratch Spots is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or interact with our website, www.scratchspots.com ("the Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:
We may collect personal information you provide directly to us, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

b. Non-Personal Information:
We may collect non-personal information automatically, such as:

  • Browser type

  • IP address

  • Pages visited on our Site

  • Time spent on the Site

c. Cookies and Tracking Technologies:
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To communicate promotions, updates, or offers

  • To improve our Site and customer experience

  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors that help us operate our Site and fulfill orders (e.g., payment processors, shipping companies).

  • Legal Compliance: If required to comply with legal obligations, enforce our policies, or protect our rights.

4. Your Rights

Depending on your location, you may have the following rights:

  • Access to the personal information we hold about you.

  • Correction or update of inaccurate or incomplete data.

  • Request deletion of your personal information.

  • Opt-out of receiving marketing communications.

To exercise these rights, contact us at info@scratchspots.com.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

7. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Email: info@scratchspots.com

Thank you for trusting Scratch Spots with your information!